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Padel Holiday Terms & Conditions

These padel holiday terms and conditions explain the booking, payment, cancellation and guest responsibilities for Hosted Padel Holidays.

Please read these terms carefully before booking your Hosted Padel Holidays trip.

1. About Our Padel Holiday Terms and Conditions

Hosted Padel Holidays (HPH) provides curated, hosted padel trips in Spain, focusing on hospitality and community. We act as a coordinator for your specialized sport holiday; please note we are not a package tour operator. Our retreats are designed to help you improve your game while enjoying the beautiful coast of Mojácar.

2. Booking & Payment

A deposit is required to secure your place on any HPH retreat. The remaining balance must be paid by the deadline specified in your booking confirmation. All prices are stated in £ sterling. Your booking includes accommodation, breakfast, coaching, Padel Courts and airport transfers (if specified). It does not include flights, travel insurance, or lunch/dinner unless stated.

3. Cancellations & Changes

Guest cancellations are subject to partial refunds depending on the timeframe; specifically, deposits are non-refundable. If HPH must cancel or change dates due to unforeseen circumstances or minimum group numbers not being met, you will be offered an alternative date or a full refund. We reserve the right to modify the itinerary for safety or logistical reasons.

4. Travel & Insurance

Guests are responsible for booking their own flights and ensuring they hold a valid passport. It is a mandatory condition of booking that all guests have adequate travel and medical insurance. Participation in padel activities is at your own risk. HPH is not responsible for travel delays outside of our direct minibus transfers.

5. Health & Safety

Padel is a physically demanding sport. You must ensure you are fit to play and inform us of any pre-existing medical conditions or injuries. You are expected to follow coach instructions and maintain a high standard of behavior toward other guests and staff. HPH reserves the right to terminate your holiday without refund for disruptive behavior.

6. Liability

Hosted Padel Holidays is not liable for personal injury, loss, or damage to property except where such loss is caused by our proven negligence. Guests are responsible for their own belongings at all times. We recommend using hotel safes where available. Total liability is limited to the amount paid for the holiday.

7. Complaints

If you have any issues during your trip, please raise them immediately with your host so we can attempt to resolve the matter on-site. Any formal complaints should be submitted in writing within 28 days of your return from Spain. We aim to provide a high-quality experience and value your feedback.

8. Governing Law

These terms and conditions and any dispute or claim arising from them shall be governed by and construed in accordance with the laws of Spain. Any legal action related to these terms shall be settled in the Spanish courts.

Key Refund Terms

  • Initial deposits are non-refundable to secure your placement.
  • Partial refunds of 50% available up to 8 weeks before the scheduled departure.
  • No refunds will be issued for cancellations made within 30 days of the trip start date.
  • A full refund (including deposit) is provided if the trip is cancelled by Hosted Padel Holidays.
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